Front Office BPO Services Market 2022 Industry Research, Segmentation, Key Players Analysis and Forecast to 2030

 

  • In terms of revenues, manufacturing will continue to be the most lucrative vertical in the global front office BPO services market. Revenues from manufacturing vertical are estimated to exceed US$ 40,000 Mn by 2022-end. In contrast, education will remain the least lucrative vertical for front office BPO services. Front office BPO services are projected to witness the fastest expansion in BFSI vertical through 2022, followed by healthcare and pharmaceuticals.
  • On the basis of service type, customer management services are expected to remain dominant in the global front office BPO services market. Customer management services are projected to account for approximately two-third revenue share of the market over the forecast period. Document management services, on the other hand, will remain comparatively less lucrative than customer management services in the market.
  • Asia-Pacific excluding Japan (APEJ) has been projected to register the fastest expansion in the market, with sales poised to reach nearly US$ 30,000 Mn in revenues by 2022-end. Middle East & Africa (MEA), and Japan will also witness an impressive expansion in the market through 2022. Although North America and Europe will register relatively lower CAGRs through 2022, these two regions are anticipated to remain the largest market for front office BPO services in terms of revenues.
  • North America
  • Latin America
  • Europe
  • Japan
  • APEJ
  • MEA
  • Customer Management Services
  • Document Management Services
  • BFSI
  • Manufacturing
  • Healthcare & Pharmaceuticals
  • Retail & Consumer Goods
  • IT & Telecommunication
  • Aerospace & Defense
  • Education
  • Services & Logistics
  • Other Vertical

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